Safe & Informed Gaming

hi67 Responsible Gaming — Stay in Control

Enjoy the entertainment, but within limits. hi67 provides all the tools and support you need to stay safe — for players aged 21 and above only.

Our Commitment

Why Is Responsible Gaming Important?

Online gaming and betting are a form of entertainment — just like watching a film or enjoying sports. hi67 believes gaming is enjoyable only when it is controlled and done with awareness. Excessive gaming can cause financial stress, family problems, and harm to mental health.

That is why hi67 is not just an entertainment platform — we care equally about the wellbeing of every one of our users. On this page you will learn how to set your own gaming limits, identify problems, and get support when needed.

hi67's Responsible Gaming Commitment

hi67 only allows players aged 21 and above to open an account and play games. We operate an age verification system to protect minors from gaming.

Protection Tools

Our Tools for Your Safety

Set Deposit Limits

You can set your own limit on how much you deposit per day, week, or month. Once a limit is set, it may take some time to come into effect, but reducing it is possible immediately. This tool helps you maintain financial control.

Time-Out Feature

Temporarily close your account for a set period — from 24 hours up to several weeks. During this time you will not be able to play games or make deposits. Taking a break is a healthy habit.

Self-Exclusion

If you feel gaming is becoming a problem, you can close your account long-term or permanently through self-exclusion. Taking this step is a sign of strength, not weakness. Contact support.

Set Loss Limits

Decide in advance how much loss per day or week is acceptable to you. Once you reach the set limit, hi67 will not allow you to play further. This is the most effective way to protect yourself from financial harm.

Reality Check

At regular intervals, hi67 will remind you how long you have been playing. These reminders help you keep track of time and take a break when needed.

24/7 Support

Contact our support team at any time via hi67 live chat or email. We are ready to assist you in both Bengali and English.

How to Recognise Problem Gaming

Watch Out for These Warning Signs

If gaming turns from entertainment into compulsion, the following signs may appear. If you notice any of these in yourself or someone you know, seek help promptly.

  • Feeling a repeated urge to play in order to win back lost money
  • Taking money from household or personal expenses to fund gaming
  • Hiding from family or friends how long you play or how much you spend
  • Feeling restless, irritable, or anxious when not playing
  • Skipping work, studies, or family responsibilities to play
  • Trying to stop gaming but failing repeatedly
  • Playing with borrowed money or going into debt to play
Healthy Gaming Habits

Good Habits for Responsible Gaming

Following these simple rules keeps gaming enjoyable and safe at all times.

  • Gaming is for entertainment only — do not think of it as a source of income
  • Only use money you can afford to lose without it causing you a problem
  • Set a daily or weekly budget before you start playing
  • Do not play beyond a set time — take regular breaks
  • Avoid playing while drinking alcohol or under emotional stress
  • Make spending time with family and friends your top priority
  • Do not place bigger bets out of anger or frustration after a loss
Age Restriction

21+ — Protection of Minors

Strict Age Verification Policy

hi67 only allows players aged 21 and above to create an account and play games. If someone creates an account with a false age, the account may be closed and any winnings forfeited at any time.

If there are minors or teenagers in your household, use parental control software to prevent them from accessing gaming sites. Keep your devices locked with a password and never share your login details.

If you use your hi67 account in a shared family environment, log out at the end of every session. Sharing your account password with anyone is a violation of the terms and conditions.

Reaching Out for Help

If You Have a Problem, Where Can You Turn?

If you are experiencing any problem with gaming, you do not have to face it alone. hi67's support team will help you take the right steps.

Live Chat Support

hi67's live chat is active 24 hours a day, 7 days a week. Talk directly with our trained support team in Bengali or English. If you need help setting up self-exclusion or limits, let us know here.

Email Support

If you prefer to put things in writing, send a message to our support email: [email protected] — we will reply as quickly as possible.

When you request self-exclusion, hi67 processes it promptly. During this period you will not receive any promotional emails or marketing messages. To reactivate your account, contact hi67 and complete the required cooling-off period.

FAQ

Frequently Asked Questions about Responsible Gaming

After logging into your hi67 account, go to Account Settings or the Responsible Gaming section. There you will find the option to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, while increasing one applies after a specified waiting period. Contact live chat for assistance.

When you apply for self-exclusion, hi67 begins the process of returning any withdrawable balance in your account. Contact our support team for details and to follow the correct procedure.

A time-out is a short-term break — typically from 24 hours up to a few weeks. Once the period ends, your account reactivates automatically. Self-exclusion is a long-term or permanent solution — to reactivate, you must contact hi67 and wait through a specified cooling-off period.

No. hi67 is for players aged 21 and above only. Anyone aged 18 or under cannot create an account or play games. Accounts created in violation of this rule will be closed.

First, contact hi67 via live chat or email ([email protected]). Our support team will guide you through self-exclusion or other protection tools. Talk openly with family and trusted people — seeking help is an act of courage.

No. Once self-exclusion is active, hi67 will not send you any bonus offers, promotional messages, or marketing communications. This applies for the duration of your self-exclusion period.

Have a question? We are here to help

Use the responsible gaming tools or get in touch with us. Stay safe at hi67 and enjoy the experience.

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